Refund and Cancellation Policy
At Jivandeep Health Services, we strive to provide quality healthcare services to our patients. We understand that there may be instances where you need to cancel appointments or request refunds. Please review our Refund and Cancellation Policy below:
1. Appointment Cancellation
If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. You can cancel your appointment by contacting our office directly or through our website.
Appointments canceled with less than 24 hours notice may be subject to a cancellation fee.
2. Refund Policy
Refunds may be issued in the following circumstances:
Refund requests must be submitted in writing to our office or via email to info@jivandeep.org. Please include your name, contact information, and details of the payment in your refund request.
Refunds will be processed within a reasonable timeframe, typically within 7-10 business days from the date the refund request is approved.
No-Show Policy
If you fail to attend a scheduled appointment without prior notice, you may be considered a "no-show." No-shows may be subject to a fee or forfeiture of the appointment fee.
Exceptions
In certain circumstances, such as medical emergencies or unforeseen events, we may waive cancellation fees or offer refunds at our discretion. Please contact us directly to discuss any extenuating circumstances.
Contact Us
If you have any questions or concerns about our Refund and Cancellation Policy, please contact us at info@jivandeep.org or +91-9111101235. You can also visit us at 36 INC, 3rd Floor, City Center Mall, Pandri, Raipur-492005 (Chhattisgarh).
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Choices
You may choose not to provide certain personal information to us, but this may limit your ability to access or use certain features of our website and services.
6.2. You may opt out of receiving promotional communications from us by following the instructions provided in such communications or contacting us directly.
Children's Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to request deletion.
Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services after the posting of changes constitutes your acceptance of such changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@jivandeep.org or +91-9111101235. You can also visit us at 36 INC, 3rd Floor, City Center Mall, Pandri, Raipur-492005 (Chhattisgarh).